Returns & Exchanges
We want you to love your BigBoss fashion items. If you're not completely satisfied, we're here to help with easy returns and exchanges.
Easy Returns
Simple return process with hassle-free exchanges
7-Day Policy
Return items within 7 days of delivery
Quality Guarantee
100% satisfaction guarantee on all fashion items
Quick Processing
Returns processed within 3-5 business days
Return Conditions
Eligible for Return
- •Items in original condition with tags attached
- •Unworn and unwashed clothing items
- •Original packaging and accessories included
- •Return initiated within 7 days of delivery
Not Eligible for Return
- •Items worn, washed, or damaged by customer
- •Customized or personalized items
- •Undergarments and intimate apparel
- •Items returned after 7-day period
Return Process
Contact Us
Reach out to our customer service team via email or phone to initiate your return request.
Get Return Label
We'll provide you with a return shipping label and detailed instructions for packaging.
Pack & Ship
Carefully pack your items in original packaging and ship using our provided label.
Processing
Once we receive your return, we'll inspect and process your refund within 3-5 business days.
Return Policies
Refund Timeline
Refunds are processed within 3-5 business days after we receive your returned items. The amount will be credited to your original payment method.
Exchange Policy
We offer size and color exchanges for the same item. Exchanges are subject to availability and must meet our return conditions.
Return Shipping
Return shipping costs are covered by BigBoss for defective items. For other returns, shipping costs may be deducted from your refund.
Damaged Items
If you receive damaged or defective items, please contact us immediately. We'll arrange for immediate replacement or full refund.